Tailored Maintenance
Every business deserves to make decisions in their own best interest and to have unique solutions that work for them. That’s why Acme offers maintenance programs, custom built to satisfy each clients individual needs.
With Acme’s Tailored Maintenance Advantage option, companies choose only what is wanted from Acme’s menu of services, and leave out what isn’t needed, it’s that flexible and easy.
Available Services
- Comprehensive vehicle management service offering and expertise
- Nationwide access to vendors with competitive and consistent pricing
- Certified technicians/experts
- All calls receive live service
- Dedicated to providing service excellence
- 24/7/365 accessibility
- Maintenance and Repair Management
- National Account Program
- License Registration and Renewal
- Emergency Roadside Service
- Fuel Management
- Rental Program
- Accident Management
- MVR’s (Motor Vehicle Record Checks)
- Preventive Maintenance Coupon Book
- National Account Card
- Customer Contact Center staffed by ASE Certified Service Technicians available 24 hours a day, every day, year round
- Flexible authorization limits
- Maintain vehicle maintenance and repair history
- Electronic pre-authorization audit of purchase order details
- Post-warranty recovery – systematic “flagging” of potential claims
- Thousands of repair facilities nationwide
- Consistent competitive pricing
- Preventive Maintenance Coupon Book
- National Account Card
- National vendor access
- Thousands of repair facilities nationwide
- Consistent competitive pricing
- Prompt repair attention
- Flexible spending limits
- Customer manages approval process
License and Title Management
- Renewal Management
- Begins renewal process 90 days out
- Ensures on time delivery of materials to driver
- State Change Management
- Handles new state license plate
- Title Management
- Manages titles through processing and storage, applying and tracking
- Ease of title transition at time of sale
Emergency Roadside Service
- Available 24/7/365 via toll free 800 number
- In-house operation with trained personnel
- Services available:
- Towing
- Jump starts and battery assistance
- Flat tire repair and replacement
- Mechanical breakdown assistance
- Gas, oil, fluid and water delivery
- Lockout service
- Helps ensure safety of driver
Rental Program
- To cover driver’s rental needs
- Mechanical
- Collision
- New vehicle order
- Recognized national brands
- Cars, trucks, vans
- Pre-negotiated rates
- Centralized billing
- Minimized down-time
Accident Management
- Accident Reporting
- Trained customer service 24/7/365
- Customized two-page accident reports
- Collision Repair
- Thousands of conveniently located, quality repair shops, nationwide
- Managed by ASE and I-CAR certified technicians
- Salvage
- Highest possible return on totaled vehicles
- Subrogation
- Pursues 100 percent recovery on claims
Motor Vehicle Record Checks (MVR)
- Identify low-risk and high-risk drivers
- Background checks on current employees
- Evaluate prospective employees
- Helps reduce liability
- Proactive step towards promoting safety
- Point Assignment Program
Reporting
- Maintenance Management
- Monthly purchase report
- YTD usage report
- Oil exception report
- “Oil change needed" email notification program
- Cost avoidance report
- Collision
- Subrogation management report
- Accident management
- Subrogation status report
- Fuel
- Exception report
- Inactive card report
- Customized Reports
All reporting is electronic