Full Service Maintenance
Acme’s full-service programs are available with our NO RISK, closed-end leases—and essentially leave everything to us. One monthly fee covers everything needed to keep your fleet performing at its best – scheduled service, emergency repairs, new parts, loaner vehicles, and more.
Productivity will be higher, vehicle downtime lower, drivers will be safer, and costs will be 100% predictable.
Our management tool is designed to enhance your vehicle services and manage your costs.
Available Services
- Comprehensive vehicle management service offering and expertise
- Nationwide access to vendors with competitive and consistent pricing
- Certified technicians/experts
- All calls receive live service
- Dedicated to providing service excellence
- 24/7/365 accessibility
- Maintenance and Repair Management
- National Account Program
- License Registration and Renewal
- Emergency Roadside Service
- Fuel Management
- Rental Program
- Accident Management
- MVR’s (Motor Vehicle Record Checks)
- Preventive Maintenance Coupon Book
- National Account Card
- Customer Contact Center staffed by ASE Certified Service Technicians available 24 hours a day, every day, year round
- Flexible authorization limits
- Maintain vehicle maintenance and repair history
- Electronic pre-authorization audit of purchase order details
- Post-warranty recovery – systematic “flagging” of potential claims
- Thousands of repair facilities nationwide
- Consistent competitive pricing
- Preventive Maintenance Coupon Book
- National Account Card
- National vendor access
- Thousands of repair facilities nationwide
- Consistent competitive pricing
- Prompt repair attention
- Flexible spending limits
- Customer manages approval process
License and Title Management
- Renewal Management
- Begins renewal process 90 days out
- Ensures on time delivery of materials to driver
- State Change Management
- Handles new state license plate
- Title Management
- Manages titles through processing and storage, applying and tracking
- Ease of title transition at time of sale
Emergency Roadside Service
- Available 24/7/365 via toll free 800 number
- In-house operation with trained personnel
- Services available:
- Towing
- Jump starts and battery assistance
- Flat tire repair and replacement
- Mechanical breakdown assistance
- Gas, oil, fluid and water delivery
- Lockout service
- Helps ensure safety of driver
Rental Program
- To cover driver’s rental needs
- Mechanical
- Collision
- New vehicle order
- Recognized national brands
- Cars, trucks, vans
- Pre-negotiated rates
- Centralized billing
- Minimized down-time
Accident Management
- Accident Reporting
- Trained customer service 24/7/365
- Customized two-page accident reports
- Collision Repair
- Thousands of conveniently located, quality repair shops, nationwide
- Managed by ASE and I-CAR certified technicians
- Salvage
- Highest possible return on totaled vehicles
- Subrogation
- Pursues 100 percent recovery on claims
Motor Vehicle Record Checks (MVR)
- Identify low-risk and high-risk drivers
- Background checks on current employees
- Evaluate prospective employees
- Helps reduce liability
- Proactive step towards promoting safety
- Point Assignment Program
Reporting
- Maintenance Management
- Monthly purchase report
- YTD usage report
- Oil exception report
- “Oil change needed" email notification program
- Cost avoidance report
- Collision
- Subrogation management report
- Accident management
- Subrogation status report
- Fuel
- Exception report
- Inactive card report
- Customized Reports
All reporting is electronic